Name: Termi: the next generation of AI, built for this generation of legal professionals.
Uploaded: 2020-06-30T22:27:34.000Z
Duration: 1 min 7 s
Description: Termi: an AI, built for this generation of legal professionals.

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Higher Education

Education

Business Intelligence (BI)

Collaboration

Data Extraction

File Sharing

Operational Analytics

Risk Management

Streaming Analytics

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Crypto Asset Management

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Application Performance Management (APM)

Cloud Cost Management

Cloud Storage

Code Review

Data Catalog

Data Fabric

Database Performance Monitoring

Email Verification

Fraud Detection

Integration Platform as a Service (iPaaS)

Intranet

Managed IT Service

Network Monitoring

Network Performance Monitoring

Release Management

Secret Managers

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Community

Content Management

Email Marketing

Marketing Automation

Public Relations (PR)

Sales and Marketing Automation

Social Media Management

Social Media Marketing

Survey & Forms Building

Video

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Sales

3D Modeling

Architecture

Chargeback Management

Chiropractic

ID Card

Laboratory Information Management

Last Mile Delivery

Legal Case Management

Moving Software

Nonprofit Fundraising

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Terminus ABM Platform

Terminus

SendPulse

SendPulse Ltd.

ChatBot

LiveChat

ServiceNow Now Platform

ServiceNow

AWS Chatbot

Amazon AWS

Tidio

Zoom Contact Center

Zoom

Drift

SAP Conversational AI (discontinued)

ZoomInfo Chat

ZoomInfo

ManyChat

Mercury.ai

Mercury.ai GmbH

360 SMS App

360 Degree Cloud Technologies Pvt Ltd

Elite ProLaw

Elite 3E

Thomson Reuters Elite 3E MatterSphere, edition

Aderant Expert Sierra

Termi is an AI-enabled chatbot solution that has been specifically designed for use by mid and large-sized financial, legal, accounting, and professional services firms. The software simplifies the process of accessing data and documents from any connected application by allowing users to search for information through a simple question-based interface. This feature eliminates the need to navigate confusing UIs unnecessarily.

With Termi, finding information such as outstanding AR for a particular client or new hire onboarding decks becomes easier than ever before. By using the solution, users can avoid waiting on support staff or overwhelming help desks with tickets which increases overall team productivity significantly.

The software is perfect for firms utilizing ProLaw, Elite 3E or Aderant; it not only helps attorneys and consultants deliver their services more effectively but also enables them to attract and onboard more clients while staying ahead of paperwork requirements quickly and easily. Overall, Termi provides a valuable tool in streamlining business operations for companies looking to stay productive without compromising efficiency.

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Genesys Cloud CX 1 - Voice

Genesys Cloud CX 2 - Digital

Genesys Cloud CX 2 - Digital + Voice

Genesys Cloud CX 3 - Digital + WEM

Genesys Cloud CX 3 Digital + WEM + Voice

Genesys Cloud CX

Fin is Intercom’s AI agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

Fin with your current helpdesk

Fin with Intercom’s Helpdesk

Copilot add-on

Proactive Support Plus add-on

The Early Stage program

Fin by Intercom

Termi

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

Helm360

Termi: an AI, built for this generation of legal professionals.

Termi: the next generation of AI, built for this generation of legal professionals.

Termi, Helm360's elite AI chatbot solution, was built from the ground up to allow attorneys to easily access data from all their applications in the same place. Financial management applications, business intelligence platforms, and document management systems tend to be complex; Termi streamlines and simplifies the user experience for all of your firm's systems at once, making it quick and easy to get needed information in real-time using plain English. Plus, Termi is directly accessible through Microsoft Outlook!

Watch this brief video to learn more.

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Chatbot Platforms

Termi

Overview

What is Termi?