All around tool for ideas collaboration and processes. But how can it evolve
May 08, 2025

All around tool for ideas collaboration and processes. But how can it evolve

Giovanni Jurado | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

mind maps, process flows, ad-hoc notes for the process flows. To describe visually, flows in big processes or teams like operations and such. Other teams may use it for other purposes, but I have no visibility. I am sure no one documents or standardizes how to use things. It should be a collaborative approach, but when you read the docs, you see that it is really mostly used by the person creating the diagram to understand something, more than to actually deliver this document. So usually disorganized note taking. In the use cases of the product team, it's mostly for mock-ups, to get visual aid. My use case in particular is to read and understand processes designed or documented by other teams, I in particular prefer Lucidchart and that's the tool I use as a creator.

Pros

  • zoom in and outs
  • note taking for goal setting and brainstorming
  • variability in shapes, fonts and templates
  • good set of collaboration functionalities

Cons

  • from visual to actual data, mechanisms to count, sort, describe in general information from a process flow, a chart, etc.
  • better exposure of hidden or hard to find functionalities.
  • the Document part is pretty dull, maybe add ability to extract data from a source, add LLM interactions to embed text or images.
  • let me elaborate the first one more. I make a diagram, automatically create a map for what each part is supposed to be (like a legend) and then count number of "boxes" per type, have descriptors (tags) of each, enable extraction and import, like smart-containers in lucid, but better since that is hard to understand.
  • Higher productivity to structure MVP
  • Higher productivity to document processes and flowcharts and alike
  • more efficient collaboration for team-mates to review
  • Easier decision making.
  • Easier to understand something you are not familiar with, which translates to faster decision making and value provision.
in general it has everything, all you need to get going and all the collaborative tools to make it "Standard". but many tools already provide this some way or another. I am missing, as an evolution, tools to help you structure all your drawings, diagrams and notes. how? maybe Ai? maybe a shape structure that can be easily counted and outlined in a new section. the question you need to answer is, how do you then use a diargram or a flow? what do you do with it?
tagging, easy share. comment section with task. these are the most obvious, but embedding is also high on my list because you want to be able to share dynamic content with people that dont need edit access but need view access. to make this is, I need to be able to share it or embed it in different tools, easily.
Yes, but it is also important to understand that other tools also offer similar functionalities, and people are animals of habit. We go to our comfort zone, even if other tools are easier to use or more functional. So affectation goes so far as how easy is Miro making it for me to come back, and to share and embed and manipulate the tools. The days of note taking in a word or notepad are over with tools like Miro, but something else needs to evolve for more appreciation.
Miro is great with its look and feel, also its collaborative approach. Being able to have templates and easiness to embed. Miro in essence is pretty much everything you need for mapping and mocking.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

The one we use the most by far, is for brainstorming and idea capturing. With all the notes and little boxes, you can use to gather thoughts and insights. Then with all the arrow-like tools you are able to somewhat create a flow and some sort of order. The zoom in and out is also useful to gather many ideas into one place. But then to get the outline, our "numbers" of all these ideas, that's when the fun ends because of the "Canvas-like" utility where everything is free form.

Using Miro

  • Mockups
  • Process interpretation
  • Requirements gathering
  • Brainstorming
  • to gather insights through diagrams
  • to gather requirements through diagrams
  • Process understanding for self-learning
  • quantify
  • analysis with more depth
  • collaborate with easier tools
  • automations
I am not the manager to make this decision, and it would depend also on the evolution or roadmap of Miro. For my type of use cases, if there isn't some evolution in the tool I choose to pick a different one that will at least consider these new functionalities.

Using Miro

ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Familiar
Slow to learn
  • share
  • collaborate
  • templates
  • embedding
  • automations
  • quantifying notes and diagrams

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