Miro Review
May 22, 2025

Miro Review

Matt Tsourdalakis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro for async collaboration, organising complex projects, and running internal workshops. Miro helps us keep everything up to date in 'real-time' and also enables us to kick off collaboration in seconds—no more need to spend days organizing sticky notes and Sharpies. The AI features also fast-track our synthesis and affinity mapping process—this saves us a lot of mental capacity and gives us more time back to the actual workshop.

Pros

  • Creating complex flows or diagrams.
  • Applying AI to large sets of data or information on a board.
  • Best digital workshop tool on the market (IMHO).
  • Great for brain dumping and organising later.

Cons

  • Discovering features can be a little difficult. Many features have been added over the years, so it would be good if there were an easier way to discover tricks, tips, and tools.
  • The more real-time integrations, the better. So iframes that show live PPT presentations or spreadsheets would be handy. A lot of those tools have poor collaborative features. If Miro could layer it on top somehow, that would be great.
  • I think some sort of introduction guide/ice breakers that are out of the box and ready to be used would be good. I often need to ensure stakeholders know how to use Miro before kicking off a workshop.
  • It's been a lifesaver for async work. Has become even more valuable since the work-from-home revolution.
  • It's made workshops at least 50% more efficient. There's no need to find the perfect physical space and organise sticky notes and paper. Preparing for the workshop is so much easier. Facilitating is a lot easier. Synthesising and recording outputs is way easier, especially now with these AI capabilities.
Very intuitive design and interface for a product that has added many features and capabilities. It has replaced the need for a physical whiteboard, making running workshops a breeze.
- Digital sticky notes are great for jotting down ideas quickly. - Artboards make it easy to organise activities or ideas. - The AI features have added a massive boost to productivity. e.g., synthesizing and an affinity map in a fraction of the time during a high-pressure workshop. - Tables and grids are useful features that have been developed recently. It helps organise complex information and keeps it nicely visually aligned. - The dot voting feature is excellent and is better than using little red circles that people must drag. - The commenting feature is an expected feature, but it's super powerful if you want to get some feedback. It's much better than other commenting features in the Microsoft suite.
I hadn't used a whiteboarding tool before Miro. But I have found that Miro can replace many other tools, e.g., Word, Excel, and PowerPoint. Not in all cases, but it's hands-down better for generating and documenting ideas quickly and coherently. I don't know what I'd use without Miro in the picture. FigJam is coming up in the ranks, but I find it's a more primitive version of Miro.
FigJam is okay, but just feels more clunky than Miro. It kind of reminds me of the early versions of Miro with primitive features. Figma is still a far superior screen design tool, but I like the wireframe features built into Miro for quick mockups. I'm not sure if it will ever completely replace Figma, but a closer integration between them may help bridge any gaps. I'm also not sure if Miro ever wants to become an all-in-one product design tool.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It's hands down the best collaboration tool I've used. It's fast and accessible in the browser, easy to use, and intuitive. It's great for getting any stakeholders to use it (with minimal guidance). It does require someone with a clear mind to maintain the boards. I've heard from some others that they get overwhelmed. But if you pair up with an organized person, it's great.

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