Leading remote server.
June 04, 2025

Leading remote server.

Johnathan DouglaDrake | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

It is easy with its features being compatible with other applications. The customer support services are available also in remote and they show everything with examples therefore following the same steps the entire process becomes easy. Understanding your specific needs whether capable on browser also improve implementation and also ensure top network security for more benefits.
I work in an environment where TeamViewer is our go to solution to our help desk tecnical issues. First in handling remote issues to our students to ensure total satisfaction of services in the organization. It also comes in handling any technical issue with computers or other systems in the institution.

Pros

  • Customer help desk services.
  • Online workshops or team collaboration
  • Technical repair and maintenance.

Cons

  • In my experience the downsides are minimal but limitations to low connection.
  • Keeping up with workflow 24/7 anywhere.
  • Provision of a large interactive workspace to use even on multiple locations.
  • Improved customer services.
Period of Two months- when we did our internal audit and realized the benefits of having TeamViewer remote application

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

We normally recommend it to our new staff always for our remote interaction because it keeps workflowing even on multiple locations. Gives a workspace to interact exchange ideas and run tasks with ease. The dashboard suits any use with customization and use of only the necessary functions you need alk for a great affordable price.

TeamViewer Feature Ratings

10.0
Attended device access
10
Unattended device access
10
Mobile device access
10
Virtual device access
10
Multiple-display support
10
Multiple concurrent sessions
10
10.0
Camera sharing
10
Session transfer
10
10.0
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
10
Session record
10
Annotations
10
10.0
Third-party software integrations
10
10.0
Role-based user permissions
10

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